|
||||||||||||
How do I get
billed / invoiced? |
All invoices
/ bill are sent out via email, they will arrive 10 days before the billing
cycle. |
Example you will
receive your February invoice / bill around January 20th. |
All services
are billed in advance, example your February services are invoiced /
billed on |
or around January
20th (10 days before the billing cycle) |
Prorated Services |
All services
are prorated so all of your items will be due on the same day (1st of
each month) |
Example you add
a new service such as another domain (you add this on the 15th of the
month |
You will be charged
the current monthly rate of 4.95 for one complete month. |
| Then on the
following month bill you will be charged the prorated fee of 1.98 on
the |
15th of that
month, so all of your items will become due at the same time. |
Due Date |
All invoices
are due on the 1st of each month, on the 10th you will receive a late
notice / reminder |
you will receive
one everyday for 5 days. On the 15th you will receive a suspension notice
|
for non-payment.
On the 16th your account will be terminated, if your account is terminated |
your account
can be subject to a re-instatement fee of $15.00 per item |
We accept all
major credit cards, Paypal ™ payments, checks & money orders,
we do not accept cash |
On line Payment
Option |
You can make
your credit card payment on line @http://www.1st-dsl.net/Epayment.htm |
For checks or
money orders please see the bottom of your invoice for instructions |
Running a little
behind |
If some unknown
reason you can't make your payment on time call or email us. |
We are very flex
able and the last thing we want to do is terminate your service, |
just keep us
informed if their might be any problems. |
Any account that
is 60 days past due |
All files will
be deleted from our server unless we are contacted about your account |
It is your response
ability to keep your account up to date |
Also to keep
copies of all your files on your hard drive |
If your files
are deleted for non payment their will be |
a $30.00 charge
to restore your files |
Spam Policy |
1St-Dialup &
it's sister company's have a "0" zero spam tolerance policy. |
If any clients
if found abusing our mail servers by sending out Spam their accounts
will |
be removed from
the server. No refund for any payments paid in advance will |
given. |
1st-Dialup &
it's sister company's reserve the right to refuse service to anyone |
Change of Price
or Cancellation of Service |
1st- Dialup &
it's sister company's reserves the right to cancel or |
change our prices
for any clients account at our own decision. |
You will receive
a 30 day notice via email and or fax |
of our decision.
After receiving your 30 day notice the cancellation / price increase
. |
will take effect.
Our price increase will be posted on our web sites |
30 days before
it goes into effect |
By signing up
for any of our services you agree to our billing policy, |
our cancellation
of service, our refund
policy and our "0" zero spam tolerance |
Contact us |
Call Us @ 909-266-1434 |
Toll Free (866)
282-7948 |
Fax (909)-266-1445
|
If you get our
machine please leave a message. We will return your call as soon as
possible |
We
reserve the right to change or modify this agreement at any time. |
If
we decided to change and or modify this agreement all |
clients
will be notified by email of any updates, modifications or changes Dated
06/01/1995 |
Visit Our Other
Sites Below |